Terms & Conditions
Terms & Conditions.
The Ale Seller makes every effort to ensure that products featured on our website are available from stock to collect in store, however due to fast turnaround occasionally some products may become out of stock without warning, to avoid disappointment, why not telephone your order where we can check and reserve stock for you.
Every effort is made to complete your order in full but should the need arise to make substitutions they will be of equal or greater value and we will contact you prior to you collection to advise.
Please note: some of our product supplied are close to or have reached their sell by date
Prices are correct at the time of publication but are subject to change without prior notification.
Where applicable the company complies with the Consumer Protection (Distance Selling) Regulations 2000. We offer a seven day cancellation period from the date of receipt of the goods by the customer. In the event of cancellation the customer must notify The Ale Seller.com in writing to:
The Ale Seller.com
Davison & Robinson Limited
4 - 11 Aire Street
Alcoholic products are restricted goods and as such can only be returned to us by a specialised carrier. Upon receipt of written confirmation of cancellation The Ale Seller.com will notify the customer of how and when the goods are to be collected. In the event of cancellation a charge will levied to the customer for collection and will be retained from any refund given, as will the cost of delivery Please note: where free delivery offers are involved in a refund, The Ale Seller.com reserves the right to retain the actual cost of delivery by courier from the total refunded.
Refunds will be paid for items returned unopened and undamaged, fit for re-sale unless products can be demonstrated to be faulty i.e. corked wine, damaged containers etc. (your statutory rights are not effected) .
All carriage costs are non refundable, including collection of returned goods.
We hope all our products supplied are of the highest quality and are as described. We welcome your feedback, positive and negative.
Disclaimer: We are constantly updating the images on our website, whilst every